Privacy Policy

1. Information We Collect

We may collect the following personal information:

• Contact Information: Name, phone number, email address, and WhatsApp number.
• Booking Information: Details of your salon or café appointments, preferences, and service history.
• Payment Information: Payment method and transaction details. Note: We do not store full card information.
• Usage Data: Information about your interaction with our website, such as pages visited and services viewed.
• Feedback & Reviews: Any feedback, reviews, or images shared by you on our website or social media platforms.

2. How We Use Your Information

Your personal data is used for the following purposes:

1. To process and manage bookings for salon and café services.
2. To communicate promotions, offers, and updates about Diorette services.
3. To improve our website, services, and user experience.
4. To resolve complaints or service-related issues efficiently.
5. To comply with legal obligations under applicable Indian laws.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. Your information may only be shared in the following situations:

• With service providers who assist in booking management, payments, or delivery of services.
• When required by law, government authorities, or to enforce legal rights.
• To protect the rights, safety, or property of Diorette Salon & Café, our staff, or clients.

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Secure servers and encrypted communication for online bookings and payments.
• Restricted access to personal data within our organization.
• Regular monitoring and updates to safeguard against unauthorized access, breaches, or misuse.

5. Retention of Information

We retain personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Once no longer required, your data will be securely deleted or anonymized.

6. Your Rights

As a user, you have the right to:

• Access the personal information we hold about you.
• Request correction of any inaccurate or incomplete data.
• Request deletion of your personal information where legally permissible.
• Opt-out of promotional communications at any time.

To exercise these rights, please contact us at dioretteofficial@gmail.com or call: +91 7460084600

7. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

• Enhance website functionality and user experience.
• Collect anonymous usage data for analytics and performance improvement.
• Serve personalized content or marketing messages (only with consent).

You may disable cookies via your browser settings, but some features of the website may not function properly.

8. Children’s Privacy

Diorette Salon & Café does not knowingly collect personal information from children under 12 without parental consent. For children’s services, we ensure guardian approval is obtained before collecting any data.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the updated policy.

11. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Diorette Salon & Café
494, Rainbow Arcade 2nd Floor, HMT Layout, CBI main road, RT Nagar Bangalore 560032
Call: +91 7460084600
WhatsApp: +91 7460084600
Email: dioretteofficial@gmail.com
Mon - Sun: 10:30 AM - 8:30 PM